Cisco announced its intent to acquire PostPath, which provides email and calendaring software and is seen as an alternative to Microsoft Exchange and Outlook.
Posted by Blair Pleasant, on August 27, 2008
Up till now, "UC planning" looked to IT management for technology implementations and at line-of-business management to help justify and define UC to support key business processes. However, neither group could really represent the different needs of individual end users very well. Now, the new consumer forms of real-time text communications are muscling out business telephone voice contacts and the ripple effects have reached the HR folks. Maybe it is time to get them involved in UC planning too?
Posted by Art Rosenberg, on August 25, 2008
New financial services for consumers with mobile smart phones will become a major driver for both "Consumer UC" and enterprise "Customer UC," as end users end up using them as a "Smart Wallet" for business communications as well as for personal contacts.
Posted by Art Rosenberg, on August 24, 2008
The topic of social software (or social networking) and its relationship with unified communications is becoming a hot topic.
Posted by Blair Pleasant, on August 23, 2008
The FCC has announced that come September it will decide on one of the more controversial plans regarding use of the radio spectrum, TV white space. The outcome of this long contested issue could have a major
Posted by Michael F. Finneran, on August 20, 2008
UC implementation planning is going to be evolutionary and complex, since it involves both old and communication applications and devices. In addition, UC needs will be different for individual end users, depending on their job responsibilities, work environments, and the needs of their different business contacts. So "UC" can mean everything or nothing to an end user.
Posted by Art Rosenberg, on August 20, 2008
Mobility is one of the most important topics in enterprise communications today, and fixed mobile convergence is at the center of that discussion. The ultimate in those systems would be a solution that merged the wired desk set, a voice over WLAN capability,
Posted by Michael F. Finneran, on August 17, 2008
I’ve been receiving lots of comments and feedback on my previous blogs on VoIPLoop and UCStrategies.com about Communication Enabled Business Processes (CEBP) and Unified Communications - some in agreement
Posted by Blair Pleasant, on August 15, 2008
Now that the future of Siemens Enterprise Communications has been resolved, I’m relieved that the company will be able to continue focusing on unified communications, as it has one of the best offerings in the industry.
Posted by Blair Pleasant, on August 08, 2008
UC is geared to supporting individual end user communications in doing their jobs anywhere and in any mode of contact. In planning to migrate an enterprise organization to UC, who really knows what those end users need from UC today and tomorrow?
Posted by Art Rosenberg, on August 08, 2008