Voice, data, video and wireless technologies and services are now starting to converge. This convergence is starting a revolution – the communication/information productivity revolution. It is a revolution that will deliver new products and services and change the way in which we communicate and collaborate. This revolution will be as profound as the invention of the telephone and the internet. This white paper is intended to help vendors better understand what impact the communications/information productivity revolution will have on their business. It is also a wakeup call for the voice, data, video and wireless industries to start working together on products and standards. Those companies that prepare for their battle(s) in this revolution will have a much better chance for not only survival, but success.